Inside Sales Specialist (SAAS Product)

What are you required to do? (Your Responsibilities):

• Understanding customers’ needs and identifying sales opportunities.
• Creating and maintaining a database of current and potential customers.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Answering potential customers’ questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Use customer feedback to generate ideas about new features or products.
• Research and discover methods to increase customer engagement.

Qualifications:

• BMS & MBA (Sales & Marketing)
• Proficient with corporate productivity and web presentation tools
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Ability to achieve targets.