The Opportunity:
Join us to work on cutting-edge telecom and CCaaS solutions, ensuring system reliability, optimizing performance, and solving technical challenges in a fast-paced environment.
What We Expect:
- 0-3 years of experience in telecom, cloud solutions, or technical support.
- Understanding of CCaaS, VoIP, SIP, and networking protocols (TCP/IP, HTTP, DNS, etc.).
- Experience with Linux OS, cloud platforms (AWS, Azure), and telecom integrations.
- Willingness to work flexible hours and travel for installations & troubleshooting.
Key Responsibilities:
- Manage and optimize CCaaS and telecom infrastructure for high availability.
- Implement system administration, integrations, and operational improvements.
- Provide technical support and troubleshooting for internal teams and clients.
- Monitor system performance, conduct fault analysis, and ensure scalability.
- Maintain industry best practices for network optimization and maintenance.
This role is ideal for a tech-driven problem solver passionate about telecom and cloud-based solutions!
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